University of South Florida, FL
The University of South Florida Procurement and Payment Services team's work reflects innovation, leadership, collaboration, and a deep commitment to service that has produced lasting organizational impact across the university. One of the most compelling examples is their ability to tackle complex, cross functional challenges with practical and forward-thinking solutions. In partnership with Internal Fleet Services, the team designed and implemented a new workflow for vehicle purchases that centralized documentation, improved compliance, and leveraged institutional buying power while still preserving departmental autonomy. This effort not only reduced risk and inefficiencies, but also laid the foundation for a more standardized and sustainable vehicle fleet across campus. That same strategic mindset was applied to off-campus real estate leasing. Working closely with the Internal Real Estate team, Procurement and Payment Services developed a new request and review process that prioritizes the use of existing on campus space before pursuing external leases. When off campus space is necessary, procurement now brings market expertise and negotiation support to the table, resulting in more favorable terms and better long term outcomes for the university. This shift fundamentally changed how the institution approaches space planning and lease negotiations.
Innovation has been a hallmark of the team’s work this year. Procurement and Payment Services launched Bull Promos by Consolidus through a cooperative contract, creating a centralized e procurement punch out store for branded promotional and marketing materials. This initiative strengthened brand adherence, improved compliance, and streamlined ordering for departments and student organizations alike, while ensuring best value and appropriate oversight of logo use. The team also led the university’s first managed print services implementation in partnership with Xerox. This initiative is optimizing device fleets across three campuses, reducing unnecessary equipment, improving sustainability, and centralizing billing for the first time. It represents a significant operational transformation that will deliver long term financial and environmental benefits.
Internally, the team has invested heavily in strengthening controls, analytics, and professional growth. They launched a new in house developed expense module for PCard reconciliation that improves oversight and accelerates review and reconciliation timelines. They implemented a new commodity code matrix and adopted advanced analytics tools to support spend dashboards and category management, enabling more data driven decision making. Five team members earned Florida Certified Contract Manager certifications, reinforcing the team’s technical expertise and commitment to professional excellence. Staff members presented at three national conferences, hosted a national webinar, and had an additional abstract accepted for an upcoming national procurement conference. Internally, the team rewrote all job titles and descriptions to establish clear career ladders, align roles with modern procurement practices, and intentionally move the organization from a transactional model to a strategic one. This work has strengthened morale, clarified expectations, and created meaningful growth opportunities for staff. Finally, the team continues to serve the broader community through its annual Supplier Expo, now entering its third year. This event brings together more than 300 university and community participants and provides suppliers, including small and diverse businesses, with meaningful access to campus stakeholders. Its continued success reflects the team’s commitment to outreach, education, and relationship building.